“The prices are excellent, customer service is excellent they answer questions very well and helped me pick out exactly what I was looking for.” - Amanda Thum
All diamonds of a half carat or more come with 3 levels of certification:
- Lab Report - each diamond is independently measured and graded to the strictest tolerances. Here you will find the proportions, weight, color and clarity grade of your diamond.
- Lifetime Diamond Guarantee - This certificate gives you the ability to trade in your diamond solitaire, past present future ring, or diamond stud earrings for full credit toward any above mentioned product categories as long as the new purchase is of a higher value…You do not have to double or triple as long as you go up in value.
- Insurance Appraisal - This document needs to be turned into whoever handles your homeowners or rental insurance policy…Jewelry stores that sell you insurance policies should stick to the jewelry business and let the insurance professionals take care of your insurance needs.
Manufacturers Lifetime Guarantee on Gold Chain
We are so confident in the quality of our chains that we offer a lifetime guarantee against breakage.
- If you have a problem with one of our chains bring it back and we will either repair it or send it back to the manufacturer and get you a new one free of charge. Cartersville Jewelry Exchange reserves the right to decide if item is repairable or if it needs to be replaced.
- If the clasp stops working bring it back and we will repair it or replace it free of charge. Cartersville Jewelry Exchange reserves the right to decide if item is repairable or if it needs to be replaced.
- If an item has been discontinued by the manufacturer and is not repairable a store credit in the form of a gift card will be issued for 100% of the original purchase price...
Lifetime free cleaning and inspection
Here’s how you can keep your jewelry looking as beautiful as the day you bought it.